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We'll respond within 24 hours during business days

Contact Information

Prefer to reach us directly? Use any of the methods below.

Phone

(480) 349-6379

Mon-Sat: 7AM-7PM | Sun: 9AM-5PM

Email

[email protected]

We respond within 24 hours

Service Area

Serving the greater Valley area and surrounding communities

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Multiple Ways to Reach Valley Junk Disposal

Valley Junk Disposal makes it easy to connect with our team through multiple communication channels. Whether you prefer phone calls for immediate assistance, online forms for detailed inquiries, text messages for quick questions, or email for non-urgent matters, we're accessible and responsive throughout Phoenix, Mesa, Chandler, Scottsdale, Tempe, and Gilbert. Our commitment to customer service means prompt responses, helpful answers, and professional communication that makes junk removal planning simple and stress-free.

Our local operation and dedicated Phoenix Valley focus mean you're contacting a team that genuinely knows and serves your community. We're not a national call center—we're your neighbors providing reliable junk removal services throughout the Valley. This local connection translates to better communication, faster response times, and service that understands your specific neighborhood, property type, and community standards.

Best Ways to Contact Us

Phone contact at (480) 349-6379 provides immediate assistance during business hours (Monday-Saturday, 7 AM-7 PM). Call for same-day service requests, urgent junk removal needs, complex project discussions, or when you prefer speaking directly with someone who can answer questions and schedule service immediately. Our phone team understands Phoenix Valley neighborhoods, can provide pricing guidance, and confirms appointments in real-time. Phone contact remains the fastest way to book junk removal service when you need prompt scheduling.

Online contact form submissions above allow detailed service requests including photos, specific requirements, and comprehensive project descriptions. Forms work perfectly when you want to provide extensive information, send pictures of items requiring removal, or communicate outside business hours. We respond to form submissions within 1-2 hours during business days and first thing Monday morning for weekend submissions. Form inquiries let you share details at your convenience without time pressure.

Text messaging to (480) 349-6379 offers convenient mobile communication for quick questions, appointment confirmations, or brief inquiries. Texts work well when you're unable to make phone calls but need faster response than email. We reply to texts promptly during business hours, making this format ideal for busy Mesa, Chandler, and Scottsdale professionals managing schedules on-the-go. Text communication provides written confirmation of discussions for your records.

What to Include in Your Inquiry

Helpful contact information includes your name, phone number, email address, and service location (city and zip code). Service details should describe items requiring removal—general descriptions work fine, no need for exact measurements or counts. Mentioning furniture types, appliance quantities, or junk volume estimates like "quarter garage" or "full bedroom" helps us understand scope. Preferred timing information (same-day, specific date, or general timeframe) allows efficient scheduling aligned with your availability.

Photos are extremely helpful but not required. If possible, send photos of items requiring removal—this allows accurate quoting and appropriate crew/equipment dispatch. Photos help us prepare properly for your Tempe or Gilbert project, potentially eliminating need for on-site assessment before service. However, many junk removal projects proceed perfectly without photos, so don't let photo requirements prevent you from contacting us about your Phoenix Valley needs.

Contact & Communication FAQs

What are your business hours?

Our office operates Monday-Saturday, 7 AM-7 PM. We provide junk removal service during these hours throughout Phoenix, Mesa, Chandler, Scottsdale, Tempe, and Gilbert. Sunday service is available for commercial clients and urgent situations by special arrangement. Evening and after-hours service can be scheduled for businesses needing service outside standard hours. Our flexible availability accommodates Valley residents' and businesses' diverse scheduling needs.

How quickly do you respond to inquiries?

Phone calls are answered immediately during business hours or returned within 30 minutes. Online form submissions receive responses within 1-2 hours on business days. Text messages get replies within 15-30 minutes during business hours. Email inquiries are answered within 2-4 hours on business days. Our commitment to responsive communication ensures you're not waiting days for junk removal scheduling—we understand Phoenix Valley customers value prompt, professional service that respects their time.

Can I get a price quote before scheduling?

We provide general price ranges based on descriptions—for example, single couch removal typically $235-$310, or garage cleanout usually $235-$530 depending on volume. However, final pricing requires seeing actual items and volume since junk removal pricing is volume-based. We provide free on-site quotes with no obligation before starting work. You can decline quotes without any charges or pressure—our goal is fair, transparent pricing that customers feel good about.

Do you service areas outside Phoenix, Mesa, Chandler, Scottsdale, Tempe, and Gilbert?

Our primary service area covers Phoenix, Mesa, Chandler, Scottsdale, Tempe, and Gilbert. We occasionally serve nearby communities like Queen Creek, Apache Junction, Fountain Hills, and Paradise Valley depending on project size and scheduling. Contact us about locations outside our primary coverage—we'll let you know if we can accommodate your area or recommend alternative providers if we can't serve your location effectively.

Can I schedule service for someone else's property?

Yes! Real estate agents, property managers, adult children helping parents, and executors managing estates frequently schedule service for properties they don't occupy. We just need contact information for someone who will be on-site to show our crews what requires removal and approve the quote. Third-party scheduling is common for Phoenix Valley estate cleanouts, rental property turnovers, and gift services for family members needing junk removal assistance.

How do I provide feedback or file a complaint?

Customer feedback helps us improve service quality throughout the Phoenix Valley. Contact us directly at (480) 349-6379 or through our online form to share feedback—positive or negative. We take complaints seriously and address issues promptly with appropriate resolution. Your satisfaction matters, and we're committed to making things right when service doesn't meet expectations. Honest feedback from Mesa, Chandler, and Scottsdale customers drives our continuous improvement efforts.