Everything you need to know about our junk removal services
Our pricing is volume-based—you only pay for the space your items take up in our truck. Prices start at $235 for a quarter load (1-3 items) and go up to $530+ for a full truckload. We provide free, upfront quotes with no hidden fees.
No! We believe in transparent pricing. The quote we give you is the final price. There are no fuel surcharges, disposal fees, or surprise charges. Labor, loading, hauling, and disposal are all included in our quoted price.
We accept cash, all major credit cards (Visa, Mastercard, American Express, Discover), and debit cards. Payment is collected after the job is complete and you're satisfied with our service.
Yes, someone needs to be present to point out what items should be removed and approve the final quote before we begin. This ensures we take exactly what you want removed and nothing else. The process typically takes 15-30 minutes for most jobs.
We offer same-day and next-day service in most areas! When you book online or call us, we'll provide available time slots. For urgent cleanouts, give us a call at (480) 349-6379 and we'll do our best to accommodate your schedule.
We serve the greater Valley area and surrounding communities. If you're unsure whether we service your location, give us a call or send us a message through our contact form with your zip code, and we'll let you know.
We remove almost anything! Common items include:
For safety and legal reasons, we cannot accept:
If you're unsure about an item, just ask! We'll let you know if we can handle it or provide recommendations for proper disposal.
Absolutely! Our crew will go anywhere on your property to remove items—basements, attics, upstairs rooms, backyards, garages, you name it. We do all the heavy lifting and navigating stairs or tight spaces. That's what we're here for!
Yes! We're committed to eco-friendly disposal. We donate usable furniture and household items to local charities, recycle metals, electronics, and other materials, and only send items to landfills as a last resort. Over 75% of what we collect is recycled or donated.
After we pick up your items, we sort through them at our facility. Usable items go to local donation centers and charities. Recyclable materials (metal, electronics, cardboard, etc.) are sent to appropriate recycling facilities. Only items that cannot be reused or recycled are disposed of at licensed waste management facilities.
You can schedule a pickup in two ways: Book online through our website by visiting the Booking page, or call us directly at (480) 349-6379. We'll find a convenient time slot and provide you with a free quote based on your description of the items.
Yes! We understand that plans change. Just give us a call at least 24 hours before your scheduled appointment to cancel or reschedule with no penalty. We'll work with you to find a new time that fits your schedule.
Yes! We're available Monday through Saturday from 7AM to 7PM, and Sundays from 9AM to 5PM. We're happy to work around your schedule to find a convenient time for your junk removal.
Don't see your question answered? We're here to help!
Beyond the frequently asked questions listed above, Phoenix Valley residents and businesses often have additional questions about specific situations, unique items, specialized services, and Valley Junk Disposal policies. Our comprehensive FAQ section addresses common inquiries, but we understand every junk removal situation is somewhat unique. If your specific question isn't answered here or in the accordion FAQs above, contact us at (480) 349-6379—we're happy to discuss your particular Mesa, Chandler, Scottsdale, Tempe, or Gilbert junk removal needs and provide personalized guidance.
Our experienced team has handled thousands of junk removal projects throughout the Phoenix Valley, encountering virtually every situation, item type, and challenge imaginable. This extensive experience means we can provide knowledgeable answers to unusual questions, creative solutions for complex removals, and realistic expectations for your specific project. We'd rather answer questions before service than encounter surprises during removal, so never hesitate asking about your particular circumstances.
Apartment and condo residents frequently ask about building access, parking restrictions, service elevators, and doorway width limitations. We're experienced navigating multi-family properties throughout Phoenix, Mesa, and Tempe, understanding typical building protocols and physical constraints. Let us know about any access considerations when booking—narrow hallways, tight staircases, parking challenges, or building rules requiring advance notice. This information helps us prepare appropriately and avoid service-day complications.
HOA-governed communities in Chandler, Gilbert, and Scottsdale have specific questions about compliance with community rules, approved service timeframes, and vendor requirements. Many HOAs require advance notification or restrict service hours—typically weekdays only or specific morning/afternoon windows. We work within these constraints regularly and can advise on HOA considerations during booking. Providing your HOA guidelines helps us schedule appropriately and maintain compliance that satisfies both you and community management.
Questions about unusual items arise regularly—pianos, safes, hot tubs, sheds, above-ground pools, and other specialty items requiring special handling or equipment. We handle most unusual items but need advance notice to prepare appropriately. Pianos and safes require extra crew members and specialized moving equipment. Hot tubs need draining and may require disassembly. Sheds might need demolition rather than simple removal. Discussing unusual items before scheduling ensures we arrive prepared with appropriate resources.
Extreme situations like hoarding, foreclosure properties with heavy accumulation, biohazard concerns, or properties with pest infestations generate understandable questions about our capabilities and approach. We handle sensitive situations throughout the Phoenix Valley with discretion, compassion, and professionalism. However, some situations exceed standard junk removal—active pest infestations require pest control before removal, and biohazards need specialized cleaning companies. We'll honestly assess whether we're appropriate for your situation or recommend specialized services better suited to particular circumstances.
When we donate items to charities, we can provide donation receipts showing what was donated and to which organization. However, tax deduction value determination is between you and your tax professional—we cannot assign values to donated items for IRS purposes. Receipts document that items were donated through Valley Junk Disposal to legitimate charitable organizations serving Phoenix Valley communities, supporting your tax documentation needs without providing prohibited valuation services.
Yes, we remove junk from storage units throughout Mesa, Chandler, Scottsdale, Tempe, and Gilbert. Storage unit cleanouts are common when customers move, downsize, or clear inherited units. We need facility address, unit number, and gate/access codes if applicable. Most storage facilities allow junk removal during business hours without special permission, but verify with your facility if restrictions apply. Storage unit pricing works the same as other junk removal—volume-based with upfront quotes.
Additional items can be added to removal projects before work begins. We'll reassess volume and provide updated quotes reflecting additional items. If you discover more junk after quoting, simply show us—we'll provide pricing for additional removal and proceed if you approve. However, once work starts, adding substantial items may require rescheduling if our truck capacity is exceeded. Communicate all items needing removal during initial assessment to ensure appropriate truck space and accurate pricing.
Our service includes basic cleanup—sweeping, removing visible debris, and leaving areas tidy. However, we're not professional cleaning services providing deep cleaning, sanitization, or detailed property preparation. After junk removal, your Phoenix or Gilbert space will be clear and generally clean, but may need additional cleaning depending on initial condition. For properties requiring professional cleaning services (move-out cleaning, post-construction cleaning), we can recommend local Phoenix Valley cleaning companies.
Our service model focuses on complete junk removal—loading, hauling, and disposal—rather than labor-only services. This full-service approach ensures proper disposal, maintains our recycling/donation commitments, and provides licensing/insurance protection. If you need loading labor for DIY projects, consider hiring moving labor services specializing in loading assistance. We're optimized for complete junk removal throughout Mesa, Chandler, and the Valley rather than labor-only arrangements.
We encourage customers to remove sentimental items before our arrival. If sentimental items are mixed with junk requiring removal, clearly point them out and set them aside before we begin. Our crews respect customer belongings, but once work starts, distinguishing sentimental items from junk becomes difficult. For estate cleanouts where sentimental value identification is challenging, consider family walk-throughs before service to identify keepsakes. We'll work carefully around identified valuable or sentimental items during Phoenix Valley estate projects.